Frequently Asked Questions
Everything you need to know about shopping with Global AJ.
What is the typical shipping timeframe for international orders?
Global AJ offers worldwide shipping. Standard international orders typically arrive within 7-14 business days, while express shipping options are available at checkout for delivery within 3-5 business days.
How do I determine my correct size in Global AJ apparel?
We provide a comprehensive size guide on every product page. Since our collections feature international designers, we recommend comparing your body measurements against our specific size charts to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. All items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your process.
Are the materials used in Global AJ products sustainable?
We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes. Detailed fabric information is listed under the 'Sustainability' tab on each product page.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website so you can monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.